Fix Android Phone Not Receiving Calls: Troubleshooting Tips

Your phone relies on a strong network signal to make and receive calls. Poor signal strength leads to call issues. Factors like your location, physical barriers, and network congestion can affect this.

Identify Signal Patterns: Does the problem occur in certain locations or at specific times?
Check Signal Indicator: Fewer signal bars usually indicate weaker reception.

SIM Card Issues

SIM cards connect your android phone to the mobile network. A faulty or improperly inserted SIM card causes call problems.

Inspect SIM Card: Look for visible damage or misalignment in the SIM tray.
Reinsert SIM: Sometimes, simply reseating the SIM card solves the issue.

Phone Settings Misconfiguration

Incorrect phone settings can prevent your android from receiving calls. Settings that control call forwarding, blocking, or the Do Not Disturb mode might be wrongly configured.

Review Settings: Ensure call-related settings are correct.
Disable DND Mode: If activated, turn off Do Not Disturb to allow calls.

Steps to Diagnose Android Call Issues

Once you’ve understood the common reasons why your android phone may not be receiving calls, the next step is to diagnose the issue carefully. Here’s how you can get started:

Checking Network Coverage

First, check your network coverage. If you’re in a location with poor signal, move to a more open area or closer to a window. Always confirm that your network provider has coverage in your location. You can do this by looking at the network signal bars on the top of your phone’s screen.

Check Signal Bars: A low number of bars indicates weak network strength.
Use Network Maps: Some mobile carriers provide online maps that show network coverage areas.

Verifying SIM Card Functionality

Next, ensure that your SIM card is in working order. A malfunctioning SIM card is a common cause of android phone call issues. Remove the SIM from your phone and inspect it for damage.

Check for Damage: Look at the SIM card for any signs of wear or damage.
Try Another Phone: Insert the SIM card into another phone to test its functionality.

Reviewing Call Settings and Permissions

Lastly, go over the call settings and permissions on your android phone. Incorrect settings can prevent calls from coming through.

Check Call Forwarding: Ensure call forwarding is not enabled unless you want it.
Review Permissions: Make sure the phone app has the necessary permissions to access your calls.

By following these steps, you can diagnose the root cause of why your android phone is not receiving calls, leading you closer to a solution.

Solutions to Fix Android Phone Call Problems

When you’ve diagnosed why your Android phone is not receiving calls, it’s time to fix the issue. There are some easy steps you can take that often resolve these call reception problems.

Restarting Your Device

The first and simplest step is to restart your Android phone. A reset can clear temporary glitches.

Hold Power Button: Press and hold the power button, then select ‘Restart’.
Wait and test: After the phone restarts, make a call to check if the problem persists.

Updating Your Phone Software

Software updates often come with fixes for known bugs that could be causing call issues.

Check for Updates: Go to ‘Settings’, then ‘System’, and tap on ‘System Update’.
Install Updates: If an update is available, download and install it, then test calls again.

Resetting Network Settings

Incorrect network configurations can lead to call problems. A reset can restore default settings.

Access Settings: Open your phone’s ‘Settings’ and navigate to ‘System’.
Reset Network Settings: Look for the ‘Reset’ option and select ‘Reset Wi-Fi, mobile & Bluetooth’.
Confirm: Confirm the action and wait for the phone to reset network settings.

By following these solutions, you should be able to overcome Android call reception issues. If the problem still isn’t solved, you may need to explore other more advanced troubleshooting steps or seek professional assistance.

Avoiding Future Android Call Issues

Preventing repeat android phone not receiving calls incidents is key. Here’s how to stay ahead of the problem:

Regular Software Updates

Regular updates keep your device secure and functioning optimally. Here are two quick tips:

Check for Updates Regularly: Navigate to ‘Settings’ > ‘System’ > ‘System Update’.
Enable Auto-update: Turn on automatic updates to install them as they’re released.

Monitoring Phone Performance

Keeping an eye on your phone’s performance can signal when action is needed. Implement these habits:

Monitor Battery Life: Rapid battery drain could indicate underlying issues.
Look Out for Lag: If your android phone slows down, it might need maintenance.

Identifying and Managing Problematic Apps

Some apps can interfere with call functionality. Address these issues like so:

Audit Installed Apps: Check for apps that have permission to access calls.
Update or Uninstall: Keep apps updated or remove those causing conflicts.

Tools and Apps to Help Troubleshoot Calls

When your Android phone is not receiving calls, certain tools and apps can be extremely helpful. These tools offer insights and solutions that may not be obvious from regular troubleshooting methods.

Network Signal Analyzer Tools

Network signal analyzer tools are essential for diagnosing signal-related issues. These tools scan the signal quality and strength your device receives. They can pinpoint areas with weak signals or signal interference. This information allows you to make informed decisions about how to improve call reception. Popular signal analyzer apps provide real-time data and often include features like signal history logging and network type identification. By using these apps, you can find the best locations for call clarity and reception.

Professional Android Maintenance Apps

Professional Android maintenance apps go beyond signal analysis. They provide comprehensive solutions to improve your android phone’s overall performance, including call functionality. These apps can clear caches, update drivers, and optimize the system’s settings without manual intervention. Some apps might even offer automated problem detection and fix them with little user input. This ensures that your phone runs optimally, reducing the chances of not receiving calls. Maintenance apps can be particularly useful if you’re not tech-savvy or don’t have the time to manually troubleshoot your phone.

When to Seek Professional Help

Sometimes, despite trying all troubleshooting steps, your android phone not receiving calls problem might persist. In such cases, it’s wise to seek professional help. Professionals have the tools and expertise to diagnose complex issues that you might not be able to handle alone. Let’s explore two scenarios when turning to the experts is the best course of action.

Hardware Malfunctions

Hardware issues are a common reason why troubleshooting doesn’t fix call problems. If you’ve dropped your phone or it’s come in contact with water, internal components might be damaged. Look for signs like:

Unusual Noises: Do you hear static or buzzing during calls?
Physical Damage: Is there visible damage like a cracked screen or casing?
Non-Responsive Buttons: Are the power or volume buttons not working?

When you notice these problems, a professional repair service is necessary. They can open up your android device, check for broken parts, and replace them if needed.

Persistent Software Issues

Software glitches can cause your phone to malfunction. If software updates and resets don’t solve the call issues, you may be facing a deeper problem. Signs include:

Frequent Crashes: Does your phone frequently freeze or shut down?
Boot Loops: Is your phone stuck restarting over and over again?
System Errors: Are you receiving strange error messages?

Software complications can get complex, and often require a technician’s skills to fix them. They can reinstall the operating system or find and delete corrupted files that are causing the issue.

In both hardware and software cases, professionals have the necessary tools to perform diagnostics that are not available to average users. They can get to the root of the issue and fix your android phone not receiving calls efficiently. If your phone is still under warranty, or if you’ve bought insurance for it, repairs or replacements may even come at no extra cost.

User Tips for Optimizing Call Quality

To achieve the best call quality on your Android phone, some user-specific tips can be highly beneficial. Follow these strategies to enhance your calling experience.

Using Wi-Fi Calling Options

Wi-Fi calling is a great feature for improving call clarity, especially if mobile network signal is weak. Here’s how to use it:

Enable Wi-Fi Calling: Go to your phone’s ‘Settings’, find ‘Network & Internet’, then select ‘Wi-Fi Calling’ to turn it on.
Secure Wi-Fi Connection: Ensure your Wi-Fi network is stable. A steady connection improves call quality.
Prefer Wi-Fi Calling: Set your phone to prefer Wi-Fi calling over cellular when both are available.

This option not only enhances call quality but also saves on mobile data usage.

Managing Background Applications

Background applications can affect call quality by using up system resources. Manage them effectively with these tips:

Close Unnecessary Apps: Before making or receiving a call, close apps that are not in use.
Check App Permissions: Some apps might access and interfere with your call functionality. Modify permissions in your settings.
Optimize Phone’s Performance: Regularly clear the cache and reboot your device to keep it running smoothly.

By managing background applications, you ensure that your phone dedicates maximum resources to call performance.